Forch New Zealand – Your Trusted Partner in Automotive Excellence

At Forch New Zealand, we are more than just a supplier; we are an integral part of the automotive service and repair community. We are deeply invested in the success and professional growth of mechanics and vehicle repair professionals across the nation, committed to fostering a distinctive culture built on unparalleled customer service and deep industry expertise.

Who We Are:

Forch New Zealand is strategically expanding its national presence and solidifying its standing within the mechanics and vehicle service repair industry. We are a dedicated team supporting the New Zealand automotive sector, leveraging our inherent structural agility to cultivate highly personalized and responsive relationships.

This agility is a key differentiator, allowing us to be a responsive and integrated partner within the New Zealand automotive community. We are not merely a product supplier; we are an indispensable ally in your journey towards professional development and operational excellence. 

Our aspiration is deep community engagement and advocacy, making mechanics feel part of an exclusive, supportive network built on shared values, collaborative problem-solving, and professional growth.

What We Do:

We provide comprehensive solutions and support to the workshop and vehicle service repair industry. Our focus is on unparalleled customer service and deep industry expertise, and extensive product range. We empower New Zealand mechanics with indispensable solutions, ensuring their success every time.

Our services and offerings are designed to:

• Offer Agile Solutions and Personalized Support:

Our nimble structure enables quicker responses, tailored solutions, and a deeper understanding of your workshop’s unique needs. We transform transactional relationships into loyal partnerships by making our customers feel genuinely seen, heard, and valued.

• Leverage World-Class Expertise, Locally Understood: 

We integrate critical lessons and best practices from the successful international counterparts in Germany,

Forch Germany: We draw from their sophisticated excellence, digital transformation efforts, and strong emphasis on industry expertise and personal contact, reflecting over 60 years of industry experience. Their focus on tailored solutions for crafts and industry, including optimizing storage with VARO systems and promoting digital services for purchasing process optimization, underscores their professional, expert, and partner-oriented approach.

• Build a Community:

 We foster a vibrant community where NZ mechanics connect, share knowledge, solve problems, and grow together. This is achieved by consistently delivering on Forch’s core promises of support and knowledge.

• Deliver Unwavering Quality and Dedicated Partnership:

We are committed to supporting mechanics beyond just product sales, reinforcing “Customer Service” and “Industry Expertise” as our foundational pillars. We encapsulate our dedication to quality, long-term partnership, and tangible benefits.

Where We Do It:

Forch New Zealand is focused on expanding its national presence across the entire country. We are deeply integrated within the New Zealand automotive community, offering a profound, localized understanding of the unique requirements of the New Zealand market. 

While we benefit from a global heritage and international best practices, our operations and focus are meticulously adapted for local relevance, serving the unique needs of the New Zealand market.

Our approach is built on a foundation of agility, personalization, and a strong community focus.

• Leveraging Agility and Personalized Engagement: 

Our nimble operational framework allows us to offer highly personalized engagement and a deeper, more localized understanding of the New Zealand market’s unique needs. This flexibility enables us to tailor services and build deeper relationships with the automotive and the service repair industry, allowing us to respond quickly to market shifts and implement solutions effectively.

• Prioritizing Customer Service and Industry Expertise: 

We believe that unparalleled customer service and deep industry expertise are paramount. This is our deliberate shift towards establishing a value-added partnership. Our communication consistently reinforces “Customer Service” and “Industry Expertise” is fundamental, and insures our commitment to supporting mechanics beyond just product sales.

• Building a Community: We aim to create a community among automotive professionals, positioning ourselves as the “Mechanic’s Trusted Partner” and the “NZ Workshop Community Hub.” fostering deep loyalty and advocacy by making mechanics feel part of an exclusive, supportive network centered on shared values, collaborative problem-solving, and professional growth.